Shipping policy
Our shipping policy ensures that your Purposeful Craft items reach you promptly and safely:
1. **Processing Time**: Please allow 5-7 business days for us to craft and prepare your custom items.
2. **Shipping Methods**: We offer standard and expedited shipping options. Delivery times may vary depending on your location and the shipping method chosen.
3. **Shipping Rates**: Shipping rates are calculated at checkout based on the weight of your order and your location.
4. **International Shipping**: We ship internationally. Please note that customs duties and taxes may apply depending on your country's regulations.
5. **Tracking**: Once your order ships, you will receive a tracking number to monitor its progress.
6. **Damaged or Lost Packages**: While we take care to package your items securely, we are not liable for any damage or loss that occurs during transit. Please contact the shipping carrier for assistance with damaged or lost packages.
7. **Address Accuracy**: Ensure your shipping address is accurate and complete. We are not responsible for orders shipped to incorrect addresses provided by the customer.
If you have any questions or need further assistance regarding shipping, feel free to contact us at pc@purposefulcrafts.com. Thank you for choosing Purposeful Craft!